For E-Commerce
For E-Commerce
Identify friendly fraudsters and reduce first-party fraud losses by 90%
Identify friendly fraudsters and reduce first-party fraud losses by 90%
Apply 360º consumer fraud intelligence at every step of the digital commerce journey, eliminate the visibility gap, and reduce friendly fraud losses by 90%.
Apply 360º consumer fraud intelligence at every step of the digital commerce journey, eliminate the visibility gap, and reduce friendly fraud losses by 90%.
Fast track network adoption with industry leaders


Checkout
Limited payment options
Chargeback fraud
Returns fraud
BNPL fraud
Promotions and bonus abuse

Checkout
Limited payment options
Chargeback fraud
Returns fraud
BNPL fraud
Promotions and bonus abuse


Checkout
Limited payment options
Chargeback fraud
Returns fraud
BNPL fraud
Promotions and bonus abuse
Friendly fraud is happening across the entire customer journey.
Friendly fraud is happening across the entire customer journey.
Friendly fraud is happening across the entire customer journey.
Fraudsters adapt across channels, today’s returns fraudster often becomes tomorrow’s chargeback risk, costing merchants an average of 3% of their revenue. 360° consumer intelligence can help you proactively detect patterns and stop fraud before it spreads.
Fraudsters adapt across channels, today’s returns fraudster often becomes tomorrow’s chargeback risk, costing merchants an average of 3% of their revenue. 360° consumer intelligence can help you proactively detect patterns and stop fraud before it spreads.
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The Trust Network is the missing piece in your anti-fraud stack.
The Trust Network is the missing piece in your anti-fraud stack.
The Trust Network is the missing piece in your anti-fraud stack.
Use AI to analyse your customer base and spot existing
friendly fraudsters.
With Trudenty’s Trust Network, you see value from day one. As soon as you integrate your consumer data, the AI and ML algorithms will calculate a trust score for each of them, helping you spot already existing fraudsters in your network.

Use AI to analyse your customer base and spot existing
friendly fraudsters.
With Trudenty’s Trust Network, you see value from day one. As soon as you integrate your consumer data, the AI and ML algorithms will calculate a trust score for each of them, helping you spot already existing fraudsters in your network.

Use AI to analyse your customer base and spot existing friendly fraudsters.
With Trudenty’s Trust Network, you see value from day one. As soon as you integrate your consumer data, the AI and ML algorithms will calculate a trust score for each of them, helping you spot already existing fraudsters in your network.

Use Consumer Intelligence to improve or automate your dispute resolution process.
Our ML algorithms analyse transaction data, consumer behaviour, and trust insights to help you make fast, fair, and consistent decisions. Streamline dispute resolution, reducing costs by up to 70% while improving efficiency and accuracy.

Use Consumer Intelligence to improve or automate your dispute resolution process.
Our ML algorithms analyse transaction data, consumer behaviour, and trust insights to help you make fast, fair, and consistent decisions. Streamline dispute resolution, reducing costs by up to 70% while improving efficiency and accuracy.

Use Consumer Intelligence to improve or automate your dispute resolution process.
Our ML algorithms analyse transaction data, consumer behaviour, and trust insights to help you make fast, fair, and consistent decisions. Streamline dispute resolution, reducing costs by up to 70% while improving efficiency and accuracy.

Perform pre-checkout assessments on the likelihood of friendly fraud and settlement risk.
At checkout, we help you identify trusted consumers, friendly fraudsters, synthetic identities, syndicate activity, mules, and many more. Our AI and machine learning models are trained to spot the different patterns of friendly fraud as they appear.

Perform pre-checkout assessments on the likelihood of friendly fraud and settlement risk.
At checkout, we help you identify trusted consumers, friendly fraudsters, synthetic identities, syndicate activity, mules, and many more. Our AI and machine learning models are trained to spot the different patterns of friendly fraud as they appear.

Perform pre-checkout assessments on the likelihood of friendly fraud and settlement risk.
At checkout, we help you identify trusted consumers, friendly fraudsters, synthetic identities, syndicate activity, mules, and many more. Our AI and machine learning models are trained to spot the different patterns of friendly fraud as they appear.


Reduce friendly fraud losses, accept more payments, and make better and faster decisions, all with one integration.
Reduce friendly fraud losses, accept more payments, and make better and faster decisions, all with one integration.
Reduce friendly fraud losses, accept more payments, and make better and faster decisions, all with one integration.
Our product with a single integration can bring benefits across your entire business. From day one, our AI will provide immediate value with intelligence regarding your existing consumers.
Our product with a single integration can bring benefits across your entire business. From day one, our AI will provide immediate value with intelligence regarding your existing consumers.
Learn more
Reduce your friendly fraud losses.
Differentiate and identify friendly fraudsters from trusted consumers at onboarding, pre-auth and during the claims/dispute process, and reduce first-party fraud losses by 90%.

Reduce your friendly fraud losses.
Differentiate and identify friendly fraudsters from trusted consumers at onboarding, pre-auth and during the claims/dispute process, and reduce first-party fraud losses by 90%.

Accept more payments from trusted consumers.
Optimise payments and fraud risk rules by integrating personalised consumer fraud risk intelligence to boost acceptance rates and revenue.

Accept more payments from trusted consumers.
Optimise payments and fraud risk rules by integrating personalised consumer fraud risk intelligence to boost acceptance rates and revenue.

Increase consumer loyalty with tailored experiences.
Offer tailored experiences like instant refunds or special payment methods at checkout to trusted customers and boost loyalty and customer experience.

Increase consumer loyalty with tailored experiences.
Offer tailored experiences like instant refunds or special payment methods at checkout to trusted customers and boost loyalty and customer experience.

Latest case study
We helped an online retailer reduce first-party fraud losses by 90% and deploy instant refunds for trusted customers.
We helped an online retailer reduce first-party fraud losses by 90% and deploy instant refunds for trusted customers.


85%
Precision rate in
identifying fraudsters
99%
Reduction in refund processing time
23x
Projected ROI
From our blog
Featured articles
Featured articles
Friendly fraud
Friendly fraud
Failure to prevent fraud: Friendly fraud no longer only an operational risk
Read more


Read more
Friendly fraud
Failure to prevent fraud: Friendly fraud no longer only an operational risk


Your Friendly Fraud Blueprint
Your Friendly Fraud Blueprint
Understanding And Preventing Friendly Fraud
Read more


Read more
Your Friendly Fraud Blueprint
First-party fraud, often called friendly fraud, is a growing challenge in ecommerce, including for Shopify merchants.


Return and refund fraud
Return and refund fraud
Are free returns a hidden growth killer in ecommerce?
Read more


Read more
Return and refund fraud
Free returns - The hidden growth killer in ecommerce



Join the Trust Network.
Talk with our team of fraud and identity experts and learn how Trudenty
can help you protect your business.
Launch in days, not weeks.
Learn from the network while protecting your competitive advantage.
Use consumer intelligence to reduce fraud losses
and boost your revenue.
Trudenty
The Trust Network enables merchants, acquirers and issuers to collaborate and share consumer fraud risk intelligence in a regulatory compliant manner.
Subscribe to our newsletter
Address
Level 18
40 Bank Street
Canary Wharf, UK
E14 5NR
Follow us

Join the Trust Network.
Talk with our team of fraud and identity experts and learn how Trudenty
can help you protect your business.
Launch in days, not weeks.
Learn from the network while protecting your competitive advantage.
Use consumer intelligence to reduce fraud losses and boost your revenue.
Trudenty
The Trust Network enables merchants, acquirers and issuers to collaborate and share consumer fraud risk intelligence in a regulatory compliant manner.
Subscribe to our newsletter
Follow us
Address
Level 18
40 Bank Street
Canary Wharf, UK
E14 5NR

Join the Trust Network.
Talk with our team of fraud and identity experts and learn how Trudenty
can help you protect your business.
Launch in days, not weeks.
Learn from the network while protecting your competitive advantage.
Use consumer intelligence to reduce fraud losses and boost your revenue.
Trudenty
The Trust Network enables merchants, acquirers and issuers to collaborate and share consumer fraud risk intelligence in a regulatory compliant manner.
Subscribe to our newsletter
Follow us
Address
Level 18
40 Bank Street
Canary Wharf, UK
E14 5NR
© Copyright 2025. All Rights Reserved.
© Copyright 2025. All Rights Reserved.